Returns & Exchanges
At CULTIVER, we want you to love your home essentials; if you are not completely satisfied, we offer returns and exchanges on unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully fold your linen or homeware items into their original fabric bags and place them inside a secure shipping box.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided through the portal and attach it to the outside of your package.
- 4.Drop Off and Refund
Deliver your package to the nearest authorized carrier location; once received and inspected, your refund or exchange will be processed within 5-7 business days.